Quick Guides for preeco | data protection
Here you will find helpful guides, step-by-step instructions, and practical tips for the data protection module. From processing activities to training – we show you how to use preeco optimally.
Support & Help
How can we help?
FAQ & Guides
Why can users not edit text modules in information obligations?
Editing text modules is controlled by the user group under Settings > User groups and permissions and by the affiliat
Access conflicts in preeco | datenschutz: causes and solutions
The notice "Editing not possible due to access conflicts" protects documents from being changed by users who cannot full
Video hosters in the EU with iframe embedding
This article presents four GDPR-compliant video hosting services based in the EU that support iframe embedding. The pres
Error when integrating an AI via an API endpoint in the DSMS
AI integration errors are frequently caused by an API URL that is too long. Reduce the URL to the base URL up to and inc
Removing users from the team
Users can be removed from a team under "Settings > Users > Actions > Remove access to team". In doing so, a suc
Requirement for the AI integration: your AI provider must support strict structured outputs (response_format: json_schema)
preeco sends every AI request to the /chat/completions path of your endpoint and requires a strict structured output via
How can I find out the last login time of users in preeco?
preeco Support determines the last login time of individual users on the server side based on the email addresses you pr
Embedding the data breaches form for tips
The "Data breaches form for tips" contains an embed code with which it can be integrated directly on your website. Peopl
How can your own sample documents be stored in preeco | data protection?
Your own sample documents can be provided in preeco | data protection via the "Load from sample documents" dialog, altho
Adding hazards to a self-created audit catalog
In a self-created audit catalog, hazards are first created centrally and then assigned via the respective requirement (c
Where can the text of the training invitation be adjusted?
The text of the training invitation is defined when a training is released, in the Message field of the "Release trainin
How can I adjust the data protection officer (DPO) for an organization that does not have a DPO?
You can see the DPO assignment of an organization under Settings > Organizations in the "Officers and legal informati
All guides from A to Z
In version 4 of preeco | data protection, the term „Package" was replaced by „Team" – what this means and what changes
The notice "Editing not possible due to access conflicts" protects documents from being changed by users who cannot
In preeco | data protection and information security, two permission systems are available: The standard permission
How new users accept their invitation to preeco | data protection, activate their access and join their team.
In a self-created audit catalog, hazards are first created centrally and then assigned via the respective requirement
The chapters of a training are maintained in the associated training template, not in the training itself. You create a
Affiliation conflicts in DPAs arise when a contract applies to different organizations (controller and processor) at the
In preeco | data protection and information security, affiliation conflicts can occur when working with documents if
Affiliation conflicts in processing activities arise when linked documents or text modules are assigned to a different
The visibility of tasks and documents depends on a user's affiliation to organizations. Although all active team members
In preeco | data protection, processing activities can be generated and revised automatically with an AI integration.
preeco offers the option to create and optimize text modules with the help of artificial intelligence. The AI feature is
In preeco | data protection the AI assesses the protection requirement of a system or processing activity: via „AI
A user always belongs to exactly one user group; if required, you create additional groups with the matching
In addition to your own audit catalogs, three paid, standardized catalogs (BSI Grundschutz, VDA ISA 6.0, CISIS 12) can
In preeco | data protection and preeco | information security, new audit object types can be created under "Audits >
The preeco contract is automatically renewed for one year unless it is terminated or different arrangements have been
When several processing activity entries are used in one information obligation, text modules with identical content are
The phone number of the data protection officer is currently defined as a mandatory field in preeco | data protection
How to change your password in preeco | data protection yourself in just a few steps.
There must always be at least one administrator in the team. To assign a new admin, a new user is first invited by
After a training has been released in preeco | data protection and information security, certain settings such as
Changes to the organizational hierarchy in preeco | data protection and preeco | information security are made by
Confidentiality agreements should be stored in preeco | data protection and preeco | information security under
In a data collection workflow, pages and questions can be controlled with conditional logic. For single-choice and
How to configure your personal email and in-app notifications in preeco | data protection so you never miss important
You document incidents in the "Data breaches" module. For the report to the authority under Art. 33 GDPR, you create
Under "Settings > Integrations", administrators can store a standard instruction in the "AI provider" section that is
If contacts cannot be added to a training, the reason is that their email address is already contained in the
The "Contractual relationships" section in the "Relationships" tab shows which data recipients of a processing activity
A deletion concept implements storage limitation under Art. 5(1)(e) GDPR and is structured along the DIN 66398 standard.
In rule sets you document internal policies centrally and versioned – the basis of accountability under Art. 5(2) GDPR.
To create a new training in preeco, go to "Trainings > New", enter a name, assign the organization and edit the
A transfer impact assessment (TIA) is required under Art. 44 ff. GDPR and the Schrems II ruling when personal data is
A risk analysis implements the risk-based approach of Art. 24 and 32 GDPR. preeco separates „Edit" (the methodology:
In preeco | data protection and information security, numerous pre-built text modules are used to fill out documents
Data processing agreements and consent forms can be created and provided as digital web forms in preeco | data
A web form can only be provided via the Create web form action for consent forms that were created as text in preeco |
If a search term is accidentally created as a text module while searching in a processing activity, you will find it
Data collection workflows in preeco | data protection enable the standardized, reusable collection of information.
Step-by-step guide for creating new documents in preeco | data protection, e.g. policies or procedure descriptions.
In preeco | data protection and information security, users can only view and edit documents within their own team, as
In preeco | data protection you can design custom layouts for PDF documents with CSS. These can be set team-wide or
How to enable dark mode in preeco | data protection and switch between light and dark appearance.
A data processing agreement can be signed by several people for each contracting party. The signatories are recorded per
In preeco | data protection and information security, you can allow the contractual partners of a data processing
When deactivating users, the profile is retained, but access to the team is interrupted. Deactivation is done via
In preeco | data protection you can use automated translations by storing a DeepL API key under Settings – Integrations.
Users are not deleted immediately in preeco | data protection when they are removed from all teams. The deletion
From a documented data breach, a permanent technical and organizational measure (TOM) can be derived directly in preeco
In preeco | data protection and information security, automated translations can be set up for the entire team, which
How to document a data breach in preeco | data protection – step by step according to Art. 33 GDPR: description of the
How to download documents from preeco | data protection and export them for external use or archiving.
How to download and export your record of processing activities (RoPA) from preeco | data protection as a PDF or in
For the link between a processing activity (PA) and a data processing agreement (DPA), the role in the PA as well as the
The DPA templates available in preeco | data protection and preeco | information security are based on the EU Commission
Forms can be pre-filled with data via JavaScript. To do so, you should contact your development department.
In privacy policies, the chapters in the "Text content" section can be moved and nested via drag and drop. To do so,
For tasks that are created automatically from a follow-up of a processing activity, the due date is not set
In preeco | data protection and information security, you can link documents together for better organization and remove
In preeco | data protection and information security you can upload your company logo, which is visible to all users of
New users can be invited easily to preeco | data protection and preeco | information security via "Settings > Users
In preeco | data protection and information security, important documents such as data processing agreements, joint
An assigned task in preeco | data protection can only be edited if the assigned person belongs to all organizations the
To replace a user with a new email address, invite the new user via "Settings > Users > Invite user" and remove
The data protection information can be embedded without a download via the Publication section. The link (permalink)
The "Data breaches form for tips" contains an embed code with which it can be integrated directly on your website.
To enable features for a user, go to "User groups and permission systems" in the settings, create a new user group, edit
The error message "The connection to … could not be established" is usually caused by an incorrect or no longer valid
AI integration errors are frequently caused by an API URL that is too long. Reduce the URL to the base URL up to and
In preeco | data protection you can build a structured folder structure in the file storage under Collaboration. Main
When downloading documents from preeco | data protection and preeco | information security, a sans-serif default font is
How to reset your forgotten password at preeco | data protection yourself using the "Forgot password" function.
In the preeco | data protection and preeco | information security application, the activity log, which documents changes
Data from a data collection workflow cannot be transferred directly into an existing document. Using the actions defined
You can see the DPO assignment of an organization under Settings > Organizations in the "Officers and legal
You change the responsible person of an organization under Settings > Organizations by opening the organization,
preeco Support determines the last login time of individual users on the server side based on the email addresses you
You check the sending status and time of a document via the activity log: open the document concerned in preeco | data
Your own sample documents can be provided in preeco | data protection via the "Load from sample documents" dialog,
In preeco | data protection and information security, training participants can be imported easily and flexibly via XLSX
Via the user interface, users can import contacts and training participants themselves as XLSX files, with the column
For automatically created tasks and follow-ups, an unexpected time such as 02:00 may appear. It comes from automated
Changes and new features in preeco | data protection and preeco | information security are displayed directly after
AI providers are configured team-wide under Settings > Integrations in the AI provider section (provider, API key,
To use the AI feature in preeco | data protection, you need an API key from a supported provider such as OpenAI,
An LLM can be connected via an OpenAI-compatible interface using the appropriate API credentials (URL, API key, model),
In preeco | data protection and preeco | information security a distinction is made between interface language and
If an entire module or a function is missing in preeco | data protection, this is usually due to the booked license
In preeco | data protection and preeco | information security, linked documents can be created that inherit essential
How to log in to preeco | data protection with your email address and your password – explained step by step.
How to create tasks in preeco | data protection, assign responsible persons and keep track of the processing status at
In preeco | data protection, contacts can be created manually or added via Excel import. When editing existing contacts,
How to create, edit and structure your organizational units under "Settings > Organizations".
How to create, manage and correctly assign tenants to your organizational units in preeco | data protection.
Beim Hochladen von Dateien in preeco beträgt die maximale Dateigröße 20 MB. Größere Dateien können nicht hochgeladen
In preeco | data protection, AI assistants can be connected directly to the existing data via the Model Context Protocol
Message forms can be created under "Messages > Message forms > New" and assigned to an organizational unit. Under
How to set up two-factor authentication (2FA) in preeco | data protection to additionally secure your account.
You obtain an overview of the consents in the Declarations of consent module and of the information obligations in the
When creating a new text module under "Settings > Text modules", you first select a category and the language. Text
Under "Trainings > Training participations" you get an overview of the status of all invited participants. The
In Version 4 the "Package management" was renamed to "Settings" – this article explains what has changed and where you
If questions and answers are not legible in the PDF export of a checklist, this is caused by the activated dark mode,
In preeco | data protection and preeco | information security, documents can be transferred across teams, provided that
In preeco | data protection and information security, administrators can export all organization data under "Settings
A person missing from selection lists is usually the result of an incorrectly selected organization, a missing
An overview of how preeco | data protection maps and simplifies your entire data protection management – from
You can see checklists with descriptions and requirements in the detail view of a catalog under Audits > Audit
In preeco | data protection and preeco | information security, data categories can be automatically adopted in the
preeco | data protection enables the structured processing of data subject requests with central documentation in the
With the publication groups in preeco | data protection and preeco | information security, several information
In the "Trainings > Training > Participants" area you can delete participants, remind them again or enable a
Users can be removed from a team under "Settings > Users > Actions > Remove access to team". In doing so, a
In preeco | data protection and information security, there is now the "Change proposals" function, which allows you to
preeco sends every AI request to the /chat/completions path of your endpoint and requires a strict structured output via
Resellers can create new tenants independently in preeco | data protection under Settings, Organizations and Tenants.
Using "Forgotten your password?" on the login page, you request a reset link with your email address and set a new,
Administrators can adjust accidentally changed administrator rights again under "Settings > Users" via "Edit" (user
In the Cloud variant, data is deleted physically and irrevocably once the deletion is confirmed and cannot be restored.
Export access to task lists cannot be restricted separately in the DSMS, because the function rights of the Tasks module
Revisions are immutable PDF versions of your documents that preeco | datenschutz creates automatically on every release
preeco | data protection uses SAML token encryption by default for SSO via the SAML protocol. You can find a guide on
In preeco | data protection, three sending options are available for consent forms: single sending to one person via a
You store the API key for the AI provider in preeco | data protection under Settings → Integrations in the AI provider
Audit catalogs such as NIS2 and BSI C5 can be set up as reusable templates in the platform and have been provided in the
The description field can be shown or hidden per document type in the document settings. Open the settings, select the
To save an individual sender address under "Settings > Email settings", the domain's SPF record must be supplemented
preeco | data protection supports central login via single sign-on (SAML) and therefore also via Microsoft Entra ID. The
In the cloud variant, only the SPF record variant is supported. Your own SMTP mailboxes can only be integrated in the
How to switch seamlessly between several teams with a single preeco account, without having to log in again.
How to quickly switch between different organizations and tenants in preeco | data protection.
Changes to text modules in the data processing agreement are lost if the contract is not saved after editing.
In preeco | data protection and information security, the assignment of text modules to an organization depends on how
A text module duplicate is a text module with identical content. The display of such duplicates is found under "Settings
If the "Contractual partner 1" field remains empty in a contract under Art. 26 GDPR, the wrong organization is usually
After a training is completed, the status "completed" appears under "Training participations". Certificates of
If the device used for 2FA is lost, it can only be removed by preeco support. To do so, a request must be sent from the
If the temporary link to the user manual is missing in the system, you can reach it via the Support area and the To the
Confidentiality classes rate documents in preeco | data protection on five levels that build on one another – from „Not
Under "Collaboration > Data collection forms", authorized users create and manage data collections based on
This article presents four GDPR-compliant video hosting services based in the EU that support iframe embedding. The
The status "Approve/Approved" indicates that a document has been confirmed and finalized in preeco. The "Approve"
An overview of the most important new features and improvements in Version 4 of preeco | data protection.
At the due date you receive an email notification, and a stored message is automatically delivered as a task to the
The text of the training invitation is defined when a training is released, in the Message field of the "Release
Für Videos in Schulungen können Sie einen beliebigen Video-Anbieter nutzen, sofern dieser einen iframe-Einbettungscode
Editing text modules is controlled by the user group under Settings > User groups and permissions and by the
The message "Feedback form not found" appears because the access link sent by email is only valid once: after the form
By default, only the company and the division are shown in the URL/publication of an information obligation, but not the
A data protection impact assessment (DPIA) has no "Released" status; its statuses are "New", "In progress",
All overviews in preeco use the same table. Narrow the list with the "Search term" field and the "Filter" button, sort
FAQ about preeco | data protection
Frequently Asked Questions and Answers
After registration, begin with the basic steps of the initial setup. First, you define your organization and add the data protection officer's contact details. Then you can create processing activities and invite employees. Our support team is happy to assist you with any questions.
Yes, with limitations. Contacts and training participants can be imported directly via the user interface, using XLSX files with column mapping. Existing records of processing activities can be uploaded as DOCX or XLSX files – the AI recognises the processing activities they contain. For all other data – such as DPAs or audits – we offer a paid import service.
In the training module, you can create your own training sessions. Use either pre-built sample training or create your own training sessions from learning units with images or videos and include exam questions. Participation can be made mandatory for employees.
Create the data protection impact assessment directly in preeco | data protection. Link it to the processing activities, adopt numerous details automatically and document measures – the graphical risk mapping shows severity and likelihood.
A Data Processing Agreement (DPA) is legally required when you have personal data processed by external service providers. preeco | data protection generates DPA drafts from text modules that you can customize and digitally sign. Contract management is handled centrally in the system.
Yes, with client management you can manage multiple companies or organizations in one account. Each client receives their own permissions and data areas. This is especially useful for data protection officers or consulting firms with multiple customers.
Still have questions?
Our support team is happy to help with all questions about preeco | data protection. You can reach us via email at support@preeco.de or by phone at +49 731 280 651 0 – Monday to Friday from 9 AM to 5 PM.