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Error when integrating an AI via an API endpoint in the DSMS

AI integration errors are frequently caused by an API URL that is too long. Reduce the URL to the base URL up to and including v1 in order to solve the problem. The AI provider is configured under Settings > Integrations with provider, API key and model. In addition, the endpoint has to be OpenAI-compatible.

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Errors can occur when integrating an AI via an API endpoint. A frequent cause is an incorrectly formatted URL. Make sure that the base URL is correct and that all unnecessary path components after v1/ are removed.

Example: if the original URL is https://api.logicc.io/v1/chat/completions, it should be reduced to https://api.logicc.io/v1.

As an administrator, you configure the AI provider under Settings > Integrations in the AI provider section. Activate the AI provider there and enter AI provider, API key and Model. Check that the API key has been entered correctly and that the endpoint is OpenAI-compatible. If problems persist, contact support.

Changes and errors may occur. The information in this article has been carefully compiled, but does not claim to be complete or correct.