Quick Guides and Tips
Welcome to our guides and frequently asked questions section. Here you will find helpful video tutorials and answers about our preeco products. Discover practical tips and learn how to optimally implement your compliance processes.
Guides by Product
Quick Guides for Your preeco Products
Select your product and find the matching quick guides, step-by-step instructions, and practical tips right away.
preeco | data protection
Guides on processing activities, training, task management, consent, and other data protection module features.
preeco | information security
Guides on audits, policies, TOMs, risk analyses, and other information security module features.
preeco | whistleblower
Guides on the reporting form, case management, client management, and other whistleblower module features.
Frequently Asked Questions about Support
Frequently Asked Questions about Support
You can reach our support via email at support@preeco.de or by phone at our service number. We are happy to assist you with any questions about our software.
Premium Support offers extended services such as shorter response times and dedicated contacts. The exact costs depend on the selected support package. Contact us for a customized offer.
Yes, we offer product training for all preeco modules. Training sessions can be conducted both online and on-site. For more information and to request a training session, please contact us.
The integrated chat in the preeco application allows you to contact our support team directly. The chat function is available during business hours and provides quick help for urgent questions.