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Hosting Options

Choose the hosting option that fits your requirements

Three Hosting Options

Flexible Hosting for Every Requirement

preeco offers you three hosting options that are tailored to your security requirements, IT infrastructure, and budget. All options ensure the highest data security and compliance.

Cloud

Hosted on preeco's cluster in an ISO 27001-certified data center. Full scalability, automatic updates, and minimal administrative effort.

Private Cloud

Dedicated virtual server provisioned exclusively for your preeco installation. Maximum isolation with full control.

On-Premises

Installation on your own server in your data center. Full data sovereignty and complete integration into your existing infrastructure.

Cloud

Cloud – Worry-Free Hosting

Hosted on preeco's cluster in the ISO 27001-certified data center

Private Cloud

Private Cloud – Dedicated Resources

Dedicated virtual server provisioned exclusively for your organization

On-Premises

On-Premises – Full Control

Installation on your own infrastructure in your data center

Choose Your Hosting Option

Flexible, secure, and tailored to your needs — choose the right hosting solution.

Cloud and Private Cloud options are hosted in ISO 27001-certified Hetzner Online GmbH data centers in Germany (Nuremberg, Falkenstein). The data centers run on 100% green electricity. Daily backups with 7-day retention, AES-256 encrypted as password-protected archives, plus daily off-site backup at the Hetzner Falkenstein data center. Guaranteed availability: 99.0% per calendar month. All data transmission is end-to-end SSL/TLS encrypted.

FAQ

Frequently Asked Questions about Hosting

A switch to higher isolation is possible at any time: from Cloud to Private Cloud, from Cloud to On-Premises, or from Private Cloud to On-Premises. However, a switch back to the Cloud is not possible. Our migration experts support you in moving your data and configuration to the new infrastructure without operational interruption.

Our Cloud and Private Cloud options are operated in ISO 27001-certified Hetzner Online GmbH data centers in Germany – primary location Nuremberg, off-site backup at the Falkenstein data center. Personal data is not transmitted to third countries.

Yes, with Cloud and Private Cloud hosting, daily automated backups are created. Backups are retained for 7 days and stored as password-protected, AES-256 encrypted archive files. Off-site backups are created daily at the Hetzner Falkenstein data center. Backups can be restored if needed. With On-Premises, the backup strategy is your responsibility.

We guarantee 99.0% availability (SLA) per calendar month – for Cloud and Private Cloud. This is equivalent to a maximum downtime of approximately 87.7 hours per year. For On-Premises, availability is agreed individually.

Support is included in all hosting options. Support hours are Monday to Friday, 9 a.m. to 5 p.m. (except German public holidays), in German and English; extended 24/7 on-call support can be booked optionally. Standard support covers email support / ticket system and online chat (subject to availability); phone support is available as an optional premium package. Response times by priority: Cloud – Critical 4 hrs, High 8 hrs, Normal 2 business days, Low 5 business days. Private Cloud – Critical 2 hrs, High 4 hrs, Normal 1 business day, Low 3 business days. Private Cloud customers also have dedicated contacts available.

Request Hosting Consultation

Talk to our experts about the hosting option that best fits your requirements. We provide individual advice and find the optimal solution together.