DPA shown as missing in the processing activity table
For the link between a processing activity (PA) and a data processing agreement (DPA), the role in the PA as well as the identity of company, first name and last name must match between the data recipient/supplier and the DPA. These points should be carefully checked for correctness. If the details cannot be aligned, the connection can be established by hand in the "Relationships" tab via the row marked "Missing"; it is then flagged as "Manual" and is no longer changed by the automatic matching.
For the automatic link, the following points of the entries for data recipient/supplier and in the corresponding DPA are compared:
- Correct role in the PA or in the DPA
- The identity of company, first name and last name of the entries in the data recipient/supplier and in the corresponding DPA
Please check these points for correctness.
Establishing the connection by hand
If the details deliberately do not match – for example because the contract is in the full legal company name while the record of processing activities uses the common short form – the spelling does not have to be aligned. Instead, the connection can be established by hand:
- Open the processing activity and switch to the Relationships tab.
- In the Contractual relationships section, click the row with the note Missing.
- Select the appropriate contract and confirm with Link.
The Origin column then shows Manual instead of Automatic. Manually set connections are not removed again by the automatic matching. A detailed description can be found in the article "Contractual relationships: linking DPAs to processing activities and systems".
Changes and errors may occur. The information in this article has been carefully compiled, but does not claim to be complete or correct.