Processing incoming reports
How you, as an internal office, process incoming reports in preeco | whistleblower: open the report, review the category and the facts, set the status and responsibility, ask follow-up questions in the encrypted dialog and meet deadlines.
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This tutorial shows the internal processing of a report:
- New reports are clearly marked – open the current one.
- Review the category and the facts of the report.
- Set the status and assign the processing.
- Use the encrypted dialog to ask the whistleblower a follow-up question.
- Set a deadline for the response.
This way every report is documented, processed on time and traceable – HinSchG-compliant.
Changes and errors may occur. The information in this article has been carefully compiled, but does not claim to be complete or correct.