Add additional notification recipients

You want people other than the ombudsperson or the administrator to know when a new report comes in. To do so, store additional email addresses for notifications in the organisation.

Prerequisites

• You have the edit permission for the organisation.
• You are on the detail page of the organisation, “Incoming reports” tab.
• You have the email addresses of the additional recipients at hand.

Step by step

1. Open the detail page of the organisation and switch to the “Incoming reports” tab.
2. In the “Notifications” section, click “Edit”. A side panel opens with the title of the organisation.
3. Enter the desired addresses in the “Email addresses” field. Enter one email address per line, for example compliance@example.com.
4. Click “Save”.

What happens next

• Every address entered in the “Email addresses” field receives a notification for every new report.
• These notifications are sent in addition to the ombudsperson or the administrator – the existing recipients remain unchanged.

Changing or removing addresses

You can adjust the list at any time: open the “Notifications” section again via “Edit”, add or delete the relevant line in the “Email addresses” field and click “Save”. If you remove all lines, only the regular recipients are notified.

Practical tip: use this field to inform compliance officers or external contacts about new reports without having to grant them full system access.