Processing incoming reports
How you, as an internal office, process incoming reports in preeco | whistleblower: open the report, review the category and the facts, set the status and responsibility, ask follow-up questions in the encrypted dialog and meet deadlines.
This tutorial shows the internal processing of a report:
1. New reports are clearly marked – open the current one.
2. Review the category and the facts of the report.
3. Set the status and assign the processing.
4. Use the encrypted dialog to ask the whistleblower a follow-up question.
5. Set a deadline for the response.
This way every report is documented, processed on time and traceable – HinSchG-compliant.
Changes and errors may occur. The information in this article has been carefully compiled, but does not claim to be complete or correct.