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Data Protection / GDPR

Video surveillance

Video surveillance is the monitoring of premises or areas with optical-electronic devices; because it processes personal data, it is lawful only where a valid legal basis exists, the balancing test holds up, and notice and deletion duties are met.

Video surveillance routinely captures images of identifiable individuals and therefore constitutes processing of personal data under Art. 4(1) and (2) GDPR. For private-sector controllers, the practically decisive legal basis is Art. 6(1)(f) GDPR — a legitimate interest such as protecting property, exercising house rules, or securing evidence. In its judgment of 27 March 2019 (6 C 2.18), the German Federal Administrative Court held that Section 4 BDSG does not apply to video surveillance of publicly accessible areas by private controllers, because the GDPR contains no opening clause for it. Public bodies, by contrast, rely on Art. 6(1)(e) GDPR in conjunction with Section 4 BDSG or the applicable state law. Where employees are captured, Section 26 BDSG applies in addition, and under the CJEU ruling in Ryneš (C-212/13) the household exemption covers private recording only as long as no publicly accessible space is captured.

The heart of the lawfulness assessment is a three-step balancing test. First, a concrete and current legitimate interest must be evidenced — vague security concerns are not enough; documented incidents or a demonstrable risk situation are expected. Second, necessity must be examined: would better lighting, access control, locking systems, or a narrower camera field achieve the same result with less intrusion? Third, the interests of data subjects frequently prevail wherever surveillance pressure is high — in sanitary facilities and changing rooms, break and staff rooms, and where workstations would be monitored continuously. Covert monitoring of employees is permissible only under the narrow conditions of Section 26(1) sentence 2 BDSG and the case law of the Federal Labour Court, meaning a concrete suspicion of a criminal offence. Because of the accountability principle in Art. 5(2) GDPR the balancing exercise must be documented in writing, and systematic large-scale monitoring of publicly accessible areas additionally triggers a data protection impact assessment under Art. 35(3)(c) GDPR.

In practice, transparency and storage limitation decide whether a system stands up to scrutiny. Under Art. 12 and 13 GDPR, data subjects must be informed at the time of collection. The European Data Protection Board (Guidelines 3/2019) and the German supervisory authorities recommend a two-layer approach: a clearly visible sign placed before the monitored area showing a camera pictogram, the controller and contact details, purposes, legal basis, storage period, a reference to data subject rights, and where the full information can be found — with the complete Art. 13 notice provided on a second layer as a posted notice, leaflet, QR code, or web page. For deletion, the GDPR sets no fixed deadline; what governs is the storage limitation principle in Art. 5(1)(e) GDPR. Supervisory authorities regard a retention period of a few days — commonly 48 to 72 hours — as sufficient as a rule for footage kept for security and evidentiary purposes; any longer retention must be justified case by case, for instance while a specific incident is being investigated. Technically this is implemented through automatic overwriting and documented in the deletion concept, the record of processing activities, and the access authorisation concept.

Legal Basis

Art. 6(1)(f) and (e) GDPR, Art. 5(1)(e), Art. 12 and 13 GDPR, Art. 35(3)(c) GDPR; Section 4 BDSG (public bodies), Section 26 BDSG (employees)

Practical Example

After several documented thefts, a mid-sized logistics provider plans to install six cameras covering the yard, goods receipt, and the warehouse. The privacy coordinator first tests less intrusive measures and has two planned cameras dropped: one in the staff room and one that would have permanently captured the packing stations and thus employee performance. For the remaining cameras he documents the balancing test with an incident log, field-of-view sketches, and a justification for each monitored zone, carries out a data protection impact assessment because the publicly accessible forecourt is covered, and concludes a works agreement with the works council. Two-layer notices are posted at every entrance, with the full information available at reception and via QR code. Recordings are overwritten automatically after 72 hours, and only two named individuals may review footage under the four-eyes principle, with every access logged.

FAQ

For private-sector controllers, Art. 6(1)(f) GDPR — legitimate interest — is almost always the relevant basis. Following the Federal Administrative Court judgment of 27 March 2019 (6 C 2.18), Section 4 BDSG does not apply to them. Public bodies rely on Art. 6(1)(e) GDPR together with Section 4 BDSG or state law, and where employees are captured Section 26 BDSG must also be observed.
The GDPR sets no fixed period; the storage limitation principle in Art. 5(1)(e) GDPR applies. For footage kept for security and evidentiary purposes, supervisory authorities generally consider a few days sufficient, commonly 48 to 72 hours. Longer retention must be justified and documented in the individual case, for example while a specific incident is still being investigated.
It must be clearly visible before the monitored area is entered and, following the European Data Protection Board's two-layer model, show the key details: a camera pictogram, the controller and contact details, purposes, legal basis, storage period, a reference to data subject rights, and where the full Art. 13 information is available. That second layer can be provided as a posted notice, a leaflet, a QR code, or a web page.

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